The Importance of Having Loh Medical as a Strategic Partner

November 7, 2019 - Rodrigo Alarcon

The Importance of Having Loh Medical as a Strategic Partner

Within our business model, as a company we understand the importance of constantly strengthening the commercial and human relationship with our strategic partners in all countries where we have a presence.

This article shows an example of our work with one of our main distributors in South America, the Rehacare Spa company located in Santiago, Chile.

In the words of its owner and general manager Istvan Puskas, Loh Medical offers personalized service. Having a Loh Medical representative in Chile facilitates contact with companies and suppliers to solve technical aspects. In addition, it offers direct field support that generates new sales.

Istvan also mentions the importance of Loh Medical providing access to high quality products and configurations with a great differentiating element - personalization of the service. In his words, it is vitally important to deliver quick responses to customers.

The owner of Rehacare recalls an episode in which a technical fault related to a highly configured chair had to be resolved. Loh Medical coordinated with the technicians specializing in the chair’s technology and the technical service of his company. Istvan was very satisfied with the process and the teamwork.

The key to growing a business is the quality of its professionals and the strategic alliances that are formed in the company’s markets.

Rodrigo Alarcon Chile & Peru Sales Rep.

Rodrigo is a Physical Therapist; specialist in rehabilitation; and a lover of sports, the mountains and photography.

Location: Santiago, Chile Contact
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